Covid-19

COVID-19 UPDATE

OUR COMMITMENT TO KEEPING OUR CLIENTS AND THERAPISTS SAFE:

Out-client rehabilitation is one of the essential healthcare services that has been permitted and encouraged to continue to operate to keep our clients healthy and out of hospital and emergency room settings that cannot currently handle the capacity.

"CAUSALITY CARE is open for in-person therapy, for both existing and new clients."

We want to take the opportunity to share more details about the comprehensive measures Causality Care has taken while we continue to serve our community, including the implementation of a secure “E-THERAPY” option for individuals who want to complete their therapy remotely.

Causality Care has expanded its services to provide CDC-compliant E-THERAPY for clients, both existing and new.  We encourage clients to visit our “E-THERAPY” page to learn more. Clients can request an appointment online by filling up an online Contact Form or texting Appointment at 773 377 5357‬ to request an e-Therapy appointment. Our team is ready to assist in expediting care to those that need it. Please note there are some e-therapy restrictions with treating some populations and these will be discussed with clients at the time of the call.

IN-PERSON THERAPY

Clients may receive treatment in person at their residence/office during this time. We have adopted policies and procedures to ensure the safety of our clients and therapists.

CLIENTS & THERAPISTS SCREENING:

Clients meeting for in-person therapy will be asked screening questions every visit:
+ Have you tested positive for COVID-19 coronavirus?
+ Have you had close contact with a person confirmed to have the COVID-19 coronavirus?
+ Have you experienced respiratory symptoms such as fever, cough, or shortness of breath in the past 7 days?

If the answer is YES to either of these questions, we will require 14 days of quarantine after you recover from the virus or after your exposure to the infected person.

PERSONAL PROTECTION & HYGIENE:

All Clients and Therapists will follow this procedure before starting in-person therapy:
+ Wearing a mask, and wear the mask at all times.
+ Before starting a therapy session; wash hands for at least 20 seconds.
+ The forehead will be scanned with an “Infrared Thermometer” to check the temperature (any client with a body temperature above 99.0 will be asked to reschedule a therapy session).

“Therapists will wash their hands and change disposable gloves before every single client”

CLEANING & DISINFECTING

We have increased our cleaning frequency to take extra precautions. We sanitize equipment and surface client contact throughout the session. All equipment is wiped down after every use using Disinfecting Wipes. The disinfectant in this product meets the current standards set by the CDC to sanitize against hardier viruses than 2019-nCoV.

HOW TO BOOK AN APPOINTMENT?
To schedule an appointment, type Appointment on your smartphone and send it as a text to 773 377 5357.

If you have specific questions, you are always welcome to Contact Us and speak with one of our friendly staff members.