Cancellation Policy

At Causality Care, we strive to provide exceptional Holistic Wellness & Pain Management services and ensure the availability of appointments for all our valued clients. We understand that life can be unpredictable, and there may be instances when you need to reschedule or cancel your appointment. To ensure the smooth functioning of our office and accommodate the needs of all our clients, we have established the following cancellation policy:

1) Appointment Changes: If you need to reschedule your appointment, we kindly request that you provide us with at least 24 hours' notice prior to your scheduled appointment time. This allows us to offer the vacated appointment slot to another client in need of care.

2) Cancellations: If you must cancel your appointment, we require a minimum of 24 hours' notice. We understand that emergencies and unforeseen circumstances can occur, and we will do our best to accommodate such situations.

3) Late Cancellations and No-Shows: In the event of a late cancellation (less than 24 hours' notice) or a no-show, a 50% cancellation fee will be applied. The 50% cancellation fee will be equivalent to the cost of the scheduled appointment. Please note that unfortunately, you will not be able to book another appointment until this fee is collected.

4) Multiple Late Cancellations or No-Shows: Repeated late cancellations or no-shows will result in the requirement of a non-refundable deposit or pre-payment for future appointments. This measure helps ensure the availability of appointments for clients who are committed to their holistic wellness and pain management care.

5) Notification of Changes: It is your responsibility to inform us of any changes or cancellations to your appointment. You can reach us by phone at +1 773-377-5357 during our regular business hours or leave a voicemail if we are unable to answer your call while busy assisting other clients or if calling after hours. Alternatively, you may also notify us by sending a text message to +1 773-377-5357 or contacting us by email at therapy@causalitycare.com. We appreciate your cooperation in keeping us informed about any changes.

We also appreciate your understanding and cooperation regarding our cancellation policy. By adhering to this policy, you assist us in providing quality care to all our clients. Thank you for choosing Causality Care for your Holistic Wellness & Pain Management needs.

Note: This cancellation policy is subject to change at the discretion of Causality Care. Any modifications to the policy will be updated here, so please make sure to refer back.